FAQ's

1. Which countries do you ship to?

A: At present we ship our products across India only.

2. I realised my address is wrong after the order was shipped. What should I do?

A: Immediately inform us at +91 7439316675 and we will co-ordinate with our Shipping partner. This may take couple of days. However be rest assured we will fast track the same.

3. How do I know which size to choose?

A: Our products are usually Regular fit in size. Refer to our Product Highlights section and choose the right fit and size for yourself.

4. Can I return an item if it doesn't fit?

A: Yes, you can return or exchange the product in unused and undamaged condition. Refer to our Cancellation and Refund policy section.

5. What payment options do you accept?

A: We accept Cash On Delivery & Prepaid orders.

6. Is my personal and payment information secure?

A: Yes. Customer's privacy is utmost important to us. We are using Instamojo's safe and secured payment gateway for Prepaid orders.

7. Do you offer discounts and promotions?

A: Yes. We run promo schemes throughout the year. You will receive Email, SMS and Whatsapp communication on the same. Follow us on Facebook, Instagram and Twitter for regular updates.

8. How do I care for my clothing items?

A: Clothes are essentials and maintaining rightly increases it's longevity. We will share Product Care Instructions once you receive the order. We roll out culTips regularly on our social page. Follow us on Facebook, Instagram and Twitter for regular updates.

9. Do you have a physical store I can visit?

A: At the moment we are available via our online store and other renowned E-commerce sites. Stay tune to our social page to receive updates about our growth story.

10. Cannot find what you are looking for?

A: Just tap on the Whatsapp icon on the bottom right side corner and reach out to us.

11. I wish to partner with Cultfree 1469. What are the available opportunities?

A: We are looking for distribution partners. You can drop a Whatsapp message at +91 7439316675 sharing short profile summary and we will get back to you.

12. I want to order in bulk for my corporate business event. Do you provide this service?

A: We will be glad to get associated with Business House's. You can reach out to us at wecare@cultfree1469.com from your official email id and given our then bandwidth, we will be able to assist you accordingly.

13. Looking for specific Bundle or Size Pack?

A: You can tap on the Whatsapp icon of the website and place request for personalised Combo or Size mix. We will arrange the same exclusively for you, subject to availability.

14. Do you offer same design visible on the website in multiple colour T-shirts?

A: Certainly! We take pride in offering a wide range of colours for our T-shirt designs. Whether you prefer vibrant shades or classic neutrals, you'll find a variety of colour options to choose from.

Just TAP on the product image and for most of our collections, you will see the colour variant in which the same design is available. Choose the preferred colour, right fit, add to cart and check out.

15. I want to know about Refer & Earn program.

A: Spread a word about your experience shopping with us and let your loved ones get the shopping benefits. It is simple and rewarding. Here how it works:

Login to the website with your credentials and hover to the Profile section > Refer & Earn > Copy your Referral link, share among your all friends and you are done.

Once they make a successful purchase from the website using your referred link, discount amount gets added to your account. This discount coupon code will be emailed to you. When you make your next purchase use the discounted coupon code and enjoy shopping benefit.

So what are you waiting for!!! Don't miss this incredible opportunity to save and share the goodness. Happy Referring.

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